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HR Metrics and Analytics Workshop – Legacy Resort, Lusaka, Zambia

February 7 - February 9


Legacy Resort, Lusaka – February 7th – 9th, 2024


By attending this HR Metrics & Analytics workshop, the HR function can become a high-value-added part of the organization and play a key role in developing and implementing corporate strategy. This is because of the growing importance of human capital in organizational success.

The HR function will be more effective as a strategic partner in the organization rather than a purely administrative function. Such an HR function will drive change rather than react to it.

To achieve this highly desired prize, the HR function must develop its ability to measure how HR decisions affect the organization and how the decisions taken by the organization affect human capital. In short, the HR function needs to develop better metrics and analytics if it is to become a true strategic partner.

Once the metrics are established, the organization will need to develop HR policies that react to the messages. The course will also consider the type of HR policies that are being developed in response to the usual range of messages from the metrics and analytics.


Learning outcomes:

  • How to measure employee engagement after the Pandemic
  • Learn what are the different HR Functions and ratios in HRM.
  • Cost per hire & employee turnover
  • Overpay & Absenteeism
  • Length of service & Job satisfaction rate
  • Profit per employee & Cost of HR per employee
  • Training ROI
  • Performance, Innovation, Time to hire
  • Offer acceptance ratio, Ghost Rate, Fail Rate.
  • Employee referral program
  • Organization environment & Its Importance.
  • Other metrics

Workshop Content

Day One: Overview of Analytics, Strategy & HR’s Role

  • The rationale for the evidence-based approach
  • Data, information, and insights
  • Defining analytics and predictive analytics
  • Strategic HR versus Personnel Management
  • HR’s contribution to the strategy
  • Human Capital Approach

Day Two: Putting HR Metrics and Analytics into Action

  • Human Resource Planning
  • Recruitment Analytics
  • Succession Planning & Talent Management
  • Absence management
  • Skills analysis and training needs analysis

Metrics and Analytics for Improving Employee Performance

  • Performance Management
  • Employee Motivation
  • Engagement
  • Empowerment and Accountability
  • Conclusion and Action Planning

 By the end of this course, participants will be able to:

  • Appreciate the role of analytics in understanding behavior and performance
  • Conduct detailed analysis assessments
  • Generate decisions based on evidence rather than opinion
  • Define the principles of organizational change
  • Utilize a range of assessment tools to improve organizational performance

 Who is this Training Course for?

This workshop is suitable for many professionals but will greatly benefit:

    • HR Professionals in organizations who would like to develop the role of HR within the organization
    • HR Professionals tasked with providing HR data to support strategy development and delivery
    • Senior Managers who want to understand how they can deliver strategic and organizational change in their organization and use HR support to achieve it.

Register for this workshop:


February 7
February 9


Blue Strategy
Career Prospects Limited


Legacy Resort, Lusaka, Zambia
Legacy Resort
Lusaka, Zambia
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